Shipping Policy
Thank you for choosing MuscleMonk! We’re dedicated to ensuring your products reach you in a timely and secure manner. Below is our comprehensive shipping policy:
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation.
During high volume periods or sales, processing times may be slightly extended, but we always strive to fulfill orders as quickly as possible.
Shipping Methods:
We offer various shipping options to cater to your needs, including standard, expedited, and express shipping.
Shipping methods and carriers may vary depending on your location and the weight of the package.
Shipping Rates:
Shipping rates are calculated based on the weight of your order and your location.
We aim to provide competitive shipping rates while ensuring the safe and prompt delivery of your items.
Domestic Shipping (within the India):
Domestic orders are typically shipped via Shiprocket, Delhivery and DTDC.
Estimated delivery times for standard shipping range from 3-7 business days, depending on your location.
Expedited and express shipping options are available for faster delivery.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing tracking information.
You can easily track your order’s progress online to stay updated on its delivery status.
Customs and Duties:
These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Customs policies vary widely from country to country, so please check with your local customs office for more information.
Missing or Delayed Shipments:
In the rare event that your shipment is delayed or goes missing, please contact our customer service team immediately.
We will work diligently to resolve any issues and ensure that you receive your order as soon as possible.
Shipping Restrictions:
Some products may be subject to shipping restrictions due to their contents or destination regulations.
We comply with all applicable laws and regulations regarding the shipment of goods, and we appreciate your understanding in these matters.
Contact Us:
If you have any questions or concerns regarding our shipping policy or your order, please don’t hesitate to contact our customer service team.
We’re here to assist you and ensure your shopping experience with MuscleMonk is exceptional from start to finish.
Thank you for choosing MuscleMonk for your fitness and nutrition needs. We appreciate your business!